Support
Welcome to the MenThee Technologies Support page! We're here to assist you with any issues or inquiries regarding our services. Below, you'll find the different ways you can reach out to us for help.
Contact Our Support Team
If you need assistance, please choose one of the following methods to get in touch with our support team:
Phone Support
Speak directly with one of our support representatives:
Phone: [Insert Support Phone Number]
Available: Monday to Friday, 9:00 AM - 6:00 PM (Your Local Time)
Live Chat
Connect with us instantly through our live chat feature available on our website.
Hours: 24/7 for urgent queries
Frequently Asked Questions (FAQs)
1. How do I report a technical issue?
You can report technical issues by emailing us at support@menthee.com or using our live chat feature.
2. What is the response time for support queries?
We aim to respond to all queries within 24 hours. Urgent matters are prioritized for quicker resolution.
3. How do I track the status of my project?
Clients can track their project status through their dedicated account manager or the project management portal provided during onboarding.
4. Can I request additional features after project completion?
Yes, you can request additional features. These will be treated as a new scope and may require additional fees and time for implementation.
Additional Resources
Visit our Knowledge Base for helpful articles, guides, and tutorials.
Feedback
Your feedback is important to us! If you have suggestions or concerns, please email us at feedback@menthee.com.
